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A different way to buy floors

FAQs

Texas Pride Custom Floors

Have a flooring-related question? We have the answer. Check out these FAQs and give us a call today for more information!

  • Do you charge for estimates?

    We offer complimentary in-home consultations to assist you in selecting the ideal flooring solution for your space.
  • Do you offer a warranty?

    We provide comprehensive protection through our 1-year installation warranty, complemented by additional coverage from our manufacturing partners.
  • What do I need to move to prepare for installation?

    Our installation team will manage all large furniture items. We kindly request that you remove bedding and relocate smaller objects from shelves. Please arrange separate handling for TVs, electronics, and their associated connections, as these require specialized care.
  • How long will I have to wait for my floors?

    As we custom-order materials to ensure the highest quality, typical lead times range from 1-2 weeks between order placement and installation, subject to supplier availability.
  • How long does it take to install my new flooring?

    The majority of our installations are completed within 1-2 days, with the exact duration dependent on the size and complexity of your specific project.
  • Do you offer financing?

    We provide a range of flexible financing options designed to accommodate your individual financial requirements.
  • What methods of payment do you accept?

    We accept all major credit cards including Visa, Mastercard, Discover, and American Express, as well as cash and checks. Additionally, we offer convenient financing options for your consideration.
  • What types of flooring materials do carry?

    Our extensive inventory includes high-quality hardwood, luxury vinyl, premium carpet, ceramic and porcelain tile, durable laminate, and a variety of specialty flooring options to suit diverse preferences and needs.
  • How do I clean my floors?

    We provide customized care instructions specific to your chosen flooring type. For more intensive maintenance, we can recommend reputable local cleaning professionals to help preserve your flooring investment. Please contact Texas Pride Custom Floors for additional information and guidance.
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