“To provide superior quality work and customer service, through the building of relationships with all those that we interact with; to change the narrative of the flooring industry”
“Becoming central Texas’ first choice for flooring.”
Texas Pride Custom Floors was started with YOU in mind. I have over 15 years in the floor covering industry I’ve noticed a few things about how the client / flooring company relationship started, and ultimately ended. For years, I struggled with how to shape that dynamic into something more personal.
Ultimately, Texas Pride Custom Floors was built on the foundation of this one principle…. “Your floors are a big deal!” There’s no better way to put it than that. It’s a BIG deal to spend such a large sum of money on something that you’d likely rather spend on something else. It’s a BIG deal to come home every day to floors you love to look at and can live on for years. It’s a BIG deal to put your faith in a perfect stranger, to trust that they are offering you the best flooring for your needs, and to believe that the investment will last for years to come. It’s a BIG deal because having your floors replaced is nothing shy of an upheaval of your life for a day or two. All of this and you pay someone to make it happen. It’s a BIG deal and I’ve known that for years – I was just never in a place to be able to DO something about it. Until now.
I expect every Texas Pride Custom Floors client to experience that level of personal relationship with us from the minute you walk into the showroom, through our follow-up after completion of the job. The only way to trust someone with something of this magnitude is to feel like you know them. That’s what we want here at Texas Pride Custom Floors. We WANT to get to know you, and more specifically, we WANT to make sure that you get the floor covering you want at the budget you set.
“What we strive for at Texas Pride Custom Floors is the opportunity to show you a different way to buy floors. It all begins with a handshake based on honesty and integrity. We’ll provide you with solid information from floor covering experts on what will work best in your space. Something that, in today’s world, is hard to find.”
— Mitchell Lalonde, Founder